SmartTerra Trust Center

Founded in 2020

SmartTerra builds water intelligence software for municipal utilities, campuses and industrial facilities, delivered as cloud-hosted SaaS or on-premise. Our information security management system is certified to ISO/IEC 27001:2022, covering the development, deployment, operation, maintenance and support of our software products and cloud solutions. This page sets out our security practices, policies and controls. Restricted documents are available on request under NDA.

Founded in 2020

Certifications

ISO 27001 v2022

Certified

Controls

Product security

Production System User Review

Situational Awareness For Incidents

Vulnerability Remediation Process

Data security

Identity Validation

Termination of Employment

Production Databases Access Restriction

Network security

Impact analysis

Limit Network Connections

External System Connections

App security

Conspicuous Link To Privacy Notice

Secure system modification

Approval of Changes

Endpoint security

Malicious Code Protection (Anti-Malware)

Full Device or Container-based Encryption

Endpoint Security Validation

Corporate security

Code of Business Conduct

Organizational Structure

Roles & Responsibilities

Resources

Communications & Network Security Policy

Policy

Endpoint Security Policy

Policy

Privacy By Design Policy

Policy

Data Breach Notification Policy

Policy

Business Continuity & Disaster Recovery Policy

Policy

Operation Security Policy

Policy

Subprocessors

Microsoft Azure

IT infrastructure

Slack Technologies, LLC

Collaboration

ClickUp

Workflow Automation

Zoom

Web conferencing

Google Workspace

Identity Providers

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